Help & Support
How can we help you?
Find answers to common questions or get in touch with our support team.
FAQ
Frequently asked questions
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How do I connect my Swiggy account to Foaps?
Go to Settings → Integrations and follow the step-by-step guide to connect your Swiggy restaurant account.
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Can I manage multiple restaurant outlets?
Yes. Foaps supports multi-outlet management. Add your outlets under Settings → Outlets.
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How quickly does a menu update reflect on delivery platforms?
Menu updates typically reflect within 5–15 minutes across connected delivery platforms.
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What do I do if an order is not appearing in Foaps?
Check your integration status under Settings → Integrations. If the integration shows as connected, please contact our support team.
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How do I export my reports?
In the Reports section, select your date range and report type, then click the Export button to download as CSV or PDF.
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Is there a mobile app?
Foaps is currently available as a web application optimised for all devices including phones and tablets.